Developing Scalable Enterprise Architectures for Artificial Intelligence Integration in Omni-Channel Sales Strategies . Journal of Artificial Intelligence & Research, Ahmedabad, India, v. 4, n. 2, p. 112–148, 2024. Disponível em: https://thesciencebrigade.com/JAIR/article/view/527. Acesso em: 5 jun. 2026.