KOKALA, A. Harnessing AI for BPM: Streamlining Complex Workflows and Enhancing Efficiency. Journal of Artificial Intelligence Research, Ahmedabad, India, v. 3, n. 1, p. 386–431, 2023. Disponível em: https://thesciencebrigade.com/JAIR/article/view/522. Acesso em: 4 apr. 2025.