Srinivas, V. (2024) “Personalizing Customer Engagement with AI-Powered Customer 360 Solutions: Strategies and Applications for Industry 4.0”, Journal of Artificial Intelligence Research. Ahmedabad, India, 4(1), pp. 109–127. Available at: https://thesciencebrigade.com/JAIR/article/view/179 (Accessed: 23 October 2024).