Parida, P. R., Kondaveeti, D. and Krishnamoorthy, G. (2023) “AI-Powered ITSM for Optimizing Streaming Platforms: Using Machine Learning to Predict Downtime and Automate Issue Resolution in Entertainment Systems”, Journal of Artificial Intelligence Research. Ahmedabad, India, 3(2), pp. 172–211. Available at: https://thesciencebrigade.com/JAIR/article/view/460 (Accessed: 24 November 2024).