Sudhakar Reddy Peddinti, Subba Rao Katragadda, Brij Kishore Pandey, & Ajay Tanikonda. (2023). Utilizing Large Language Models for Advanced Service Management: Potential Applications and Operational Challenges. Journal of Science & Technology, 4(2), 177–198. Retrieved from https://thesciencebrigade.com/jst/article/view/517