CHINTHAPATLA, Y. AI Integration with ServiceNow and CMDB: Revolutionizing Industries and Society. Journal of Science & Technology, Ahmedabad, India, v. 5, n. 3, p. 1–13, 2024. Disponível em: https://thesciencebrigade.com/jst/article/view/159. Acesso em: 22 oct. 2024.