Intelligent Triage and Empathetic Dialogue Systems: Transformer-Based Architectures for AI-Augmented Insurance Customer Service
Keywords:
intelligent triage, empathetic dialogue systems, transformer-based architectures, ai-augmented insurance customer service, machine learningAbstract
The need for the latest in enhanced customer service and connectivity has never been so important as it is today. As consumer attitudes and buying habits continue to evolve, becoming more and more digital-centric, companies across all segments are rapidly attempting to make themselves more efficient, more personal, and more responsive to the clients and customers they serve.Downloads
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