Automated Return Reason Classification and Reverse Logistics Optimisation: AI-Driven Frameworks for Retail Returns Management Efficiency
Keywords:
automated return reason classification, reverse logistics optimisation, frameworks, retail returns management efficiency, machine learningAbstract
Managing returns effectively is a pressing issue for both customers and retailers alike. The growing volume of returns, fluctuations in demand, and increasing customer habits of over-ordering make the flawless running of returns management an extremely complex task for retailers. Such retailers have to invest a lot of time and effort in returns management to ensure that more business comes their way; without this, they are bound to only focus on customer service.Downloads
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