Straight-Through Processing and Exception Triage Intelligence: AI-Driven Frameworks for Insurance Claims Processing Efficiency Enhancement

Authors

  • Derek Lichti Professor of Geomatics Engineering, University of Calgary

Keywords:

straight-through processing, exception triage intelligence, frameworks, insurance claims processing efficiency enhancement, machine learning

Abstract

Claims processing is a fundamental task for the insurance industry and is pivotal in maintaining healthy payer operations. Health insurance companies alone continue spending millions of dollars primarily to manage the high volume of claims received and adjudicate claims from various channels like customer enrollment, doctor billings, laboratories, hospitals, and pharmacies.

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Published

31-12-2025

How to Cite

[1]
“Straight-Through Processing and Exception Triage Intelligence: AI-Driven Frameworks for Insurance Claims Processing Efficiency Enhancement”, J. Computational Intel. & Robotics, vol. 5, no. 2, pp. 29–43, Dec. 2025, Accessed: Jun. 04, 2026. [Online]. Available: https://thesciencebrigade.com/jcir/article/view/729