[1]
“Intent Classification and Automated Claims Status Intelligence: AI-Driven Natural Language Processing Frameworks for Insurance Customer Service Automation”, J. Computational Intel. & Robotics, vol. 4, no. 2, pp. 38–45, Dec. 2024, Accessed: Jun. 04, 2026. [Online]. Available: https://thesciencebrigade.com/jcir/article/view/719