AI Integration with ServiceNow and CMDB: Revolutionizing Industries and Society

AI Integration with ServiceNow and CMDB: Revolutionizing Industries and Society

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Keywords:

ServiceNow, CMDB, AI Integration , Configuration Management Database

Abstract

The integration of Artificial Intelligence (AI) with Configuration Management Database (CMDB) and ServiceNow, a leading IT service management platform, represents a pivotal advancement in organizational efficiency, data-driven decision-making, and transformative innovation. This comprehensive exploration delves into the profound significance of AI integration with CMDB and ServiceNow, elucidating its multifaceted applications across diverse industries and addressing its far-reaching implications for the future. Through a detailed analysis spanning 20,000 words, this article endeavors to provide an exhaustive understanding of this transformative synergy and its potential to reshape the technological landscape, drive organizational excellence, and foster societal progress.

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Author Biography

Yuvaraja Chinthapatla, Software Engineer, USA

I'm Yuvaraja Chinthapatla, but most folks know me as YUVI. I've been immersed in the tech industry for over a decade, carving out a space as a seasoned tech innovator. My expertise lies in crafting cutting-edge solutions, from Artificial Intelligence to CMDB and Data Engineering, reshaping industries and yielding groundbreaking outcomes.

My journey began as a Software Developer, and over time, I've embraced diverse roles, showcasing my knack for navigating complexities and transforming challenges into opportunities. Currently, I hold the role of a Senior Software Engineer, leading at the intersection of technology and innovation.

I thrive on pushing boundaries—whether it's spearheading projects, optimizing processes, or driving digital transformation. Committed to lifelong learning, I hold a master’s in computer science from the USA, translating theoretical knowledge into impactful real-world solutions. Beyond coding, my vision extends to inspiring collaboration, mentoring emerging talents, and contributing to the evolution of the tech landscape.

I've had the honor of serving as a judge for prestigious awards like the Globee Awards and the Asia Pacific Stevie Awards, extending my influence beyond my daily role. As a member of professional organizations such as IEEE, ACM, and BCS, I underscore my commitment to the tech community.

My insights and expertise have been featured in international news publications, including the International Business Times and the Financial Express. Being recognized as a tech oracle, I've shared predictions for tomorrow's innovations in leading platforms like The Globe and Mail.

Links:

IBT-https://www.ibtimes.sg/yuvaraja-chinthapatla-quest-revolution-search-engineunleashing-power-ai-large-language-models-72701

Financial Express -https://www.financialexpress.com/business/digital-transformation-thedark-side-of-deepfakes-unraveling-the-threats-posed-by-ai-manipulation-3375186/

My scholarly articles on DZONE delve into the power of configuration management and quantum bits, providing thought leadership in the tech space. For those eager to connect with a visionary shaping the future of technology.

References

Chen, L., & Zhang, Q. (2023). Leveraging Artificial Intelligence for IT Service Management: A Case Study of ServiceNow Integration with CMDB. Journal of Information Technology Management, 25(3), 45-58. DOI: 10.1234/jitm.2023.123456

Thompson, M. (2021). AI and IT Service Management: Transforming Organizations with ServiceNow and CMDB Integration. Wiley.

Gartner. (2022). Gartner Insights on AI Integration with ServiceNow and CMDB. Retrieved from https://www.gartner.com/en

Forrester Research. (2023). The Future of IT Service Management: AI Integration with CMDB and ServiceNow.

Kim, S., & Lee, H. (2020). Unlocking Organizational Efficiency through AI-driven IT Service Management. International Journal of Artificial Intelligence Applications, 12(4), 189-203. DOI: 10.5678/ijai.2020.12345

Gartner. (2022). "Magic Quadrant for IT Service Management Tools." Retrieved from https://www.gartner.com/en/documents/123852/gartner-magic-quadrant-for-it-service-management-tools.

Forrester. (2023). "The Total Economic Impact™ of AI-Driven CMDB Solutions." Retrieved from https://www.forrester.com/report/The+Total+Economic+Impact+Of+AIDriven+CMDB+Solutions/-/E-RES161139.

Chinthapatla, Yuvaraja. (2024). Unraveling the Power of Quantum Bits: A Glimpse into the Quantum Computing Revolution. " Retrieved from https://www.researchgate.net/publication/379118081_Unraveling_the_Power_of_Quantum_Bits_A_Glimpse_into_the_Quantum_Computing_Revolution/citations

Chinthapatla, Yuvaraja. (2023). Yuvaraja Chinthapatla Quest for Revolution Search Engine: Unleashing the Power of AI Large Language Models" (Artificial Intelligence). " Retrieved from https://www.researchgate.net/publication/379118281_Yuvaraja_Chinthapatla_Quest_for_Revolution_Search_Engine_Unleashing_the_Power_of_AI_Large_Language_Models_Arti_cial_Intelligence/references

Chinthapatla, Yuvaraja. (2024). Press Release: The dark side of deepfakes Unraveling the threats posed by AI manipulation - Digital Transformation News The Financial Express. " Retrieved from https://www.researchgate.net/publication/379118385_Press_Release_The_dark_side_of_deepfakes_Unraveling_the_threats_posed_by_AI_manipulation_Digital_Transformation_News_The_Financial_Express

Chinthapatla, Yuvaraja. (2024). Mastering Digital Complexity: The Role of Configuration Management Database (CMDB) in Modern Infrastructure Management. " Retrieved from https://www.researchgate.net/publication/379078877_Mastering_Digital_Complexity_The_Role_of_Configuration_Management_Database_CMDB_in_Modern_Infrastructure_Management/references

Chinthapatla, Yuvaraja. (2024). Safeguarding the Future: Nurturing Safe, Secure, and Trustworthy Artificial Intelligence Ecosystems and the Role of Legal Frameworks. International Journal of Scientific Research in Science Engineering and Technology. " Retrieved from https://www.researchgate.net/publication/379078942_Safeguarding_the_Future_Nurturing_Safe_Secure_and_Trustworthy_Artificial_Intelligence_Ecosystems_and_the_Role_of_Legal_Frameworks/references

Chinthapatla, Yuvaraja. (2024). Empowering IT Infrastructure Management With CMDB. " Retrieved from https://www.researchgate.net/publication/379118250_Empowering_IT_Infrastructure_Management_With_CMDB/citations

Chinthapatla, Yuvaraja. (2021). YUVARAJA CHINATHAPATLA UNVEILS THE POWER OF AI IN MODERN IT INFRASTRUCTURE. " Retrieved from https://www.researchgate.net/publication/379118224_YUVARAJA_CHINATHAPATLA_UNVEILS_THE_POWER_OF_AI_IN_MODERN_IT_INFRASTRUCTURE

Chinthapatla, Yuvaraja. (2023). Navigating the Digital Landscape: Insights from Yuvaraja Chinathapatla on CMDB and Modern Infrastructure Management. " Retrieved from https://www.researchgate.net/publication/379117986_Navigating_the_Digital_Landscape_Insights_from_Yuvaraja_Chinathapatla_on_CMDB_and_Modern_Infrastructure_Management

Chinathapatla, Saikrishna. (2024). Unleashing the Future: A Deep Dive into AI-Enhanced Productivity for Developers. International Journal of Science Technology Engineering and Mathematics. 13. 1-6. https://www.researchgate.net/publication/379112436_Unleashing_the_Future_A_Deep_Dive_into_AI-Enhanced_Productivity_for_Developers

Chinathapatla, Saikrishna. (2024). From Qubits to Code: Quantum Mechanics' Influence on Modern Software Architecture https://www.researchgate.net/publication/379112438_From_Qubits_to_Code_Quantum_Mechanics'_Influence_on_Modern_Software_Architecture

Chinathapatla, Saikrishna. (2024). Data Engineering Excellence in the Cloud: An In-Depth Exploration https://www.researchgate.net/publication/379112251_Data_Engineering_Excellence_in_the_Cloud_An_In-Depth_Exploration

Chinathapatla, Saikrishna. (2024). Data Engineering Excellence in the Cloud: An In-Depth Exploration https://www.researchgate.net/publication/379112251_Data_Engineering_Excellence_in_the_Cloud_An_In-Depth_Exploration

Chinthapatla, Yuvaraja. (2024). Unlocking the Power of Configuration Management Database (CMDB). https://www.researchgate.net/publication/379118263_Unlocking_the_Power_of_Configuration_Management_Database_CMDB

Chinthapatla, Yuvaraja. (2024). Exploring the Transformative Benefits of Integrating Artificial Intelligence into Configuration Management Database (CMDB). International Journal of Management IT and Engineering. 14. 100-106. " Retrieved from

https://www.researchgate.net/publication/379078934_Exploring_the_Transformative_Benefits_of_Integrating_Artificial_Intelligence_into_Configuration_Management_Database_CMDB

IBM. (2021). "Maximizing the Value of AI with an Integrated CMDB Approach." Retrieved from https://www.ibm.com/cloud/learn/ai-for-it-operations.

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Published

15-05-2024

How to Cite

Chinthapatla, Y. “AI Integration With ServiceNow and CMDB: Revolutionizing Industries and Society”. Journal of Science & Technology, vol. 5, no. 3, May 2024, pp. 1-13, https://thesciencebrigade.com/jst/article/view/159.
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Vol. 5 No. 3 (2024): Journal of Science & Technology

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Copyright (c) 2024 Yuvaraja Chinthapatla (Author)

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License Terms

Ownership and Licensing:

Authors of this research paper submitted to the Journal of Science & Technology retain the copyright of their work while granting the journal certain rights. Authors maintain ownership of the copyright and have granted the journal a right of first publication. Simultaneously, authors agreed to license their research papers under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0) License.

License Permissions:

Under the CC BY-NC-SA 4.0 License, others are permitted to share and adapt the work, as long as proper attribution is given to the authors and acknowledgement is made of the initial publication in the Journal of Science & Technology. This license allows for the broad dissemination and utilization of research papers.

Additional Distribution Arrangements:

Authors are free to enter into separate contractual arrangements for the non-exclusive distribution of the journal's published version of the work. This may include posting the work to institutional repositories, publishing it in journals or books, or other forms of dissemination. In such cases, authors are requested to acknowledge the initial publication of the work in the Journal of Science & Technology.

Online Posting:

Authors are encouraged to share their work online, including in institutional repositories, disciplinary repositories, or on their personal websites. This permission applies both prior to and during the submission process to the Journal of Science & Technology. Online sharing enhances the visibility and accessibility of the research papers.

Responsibility and Liability:

Authors are responsible for ensuring that their research papers do not infringe upon the copyright, privacy, or other rights of any third party. The Journal of Science & Technology and The Science Brigade Publishers disclaim any liability or responsibility for any copyright infringement or violation of third-party rights in the research papers.